Effective date: September 28, 2026
Cryogenics Solution Inc. (“Cryogenics Solution,” “we,” “us,” or “our”) operates cryogenicssolution.com. For privacy questions or requests, contact us at sales@cryogenicssolution.com.
When you submit a service request, we collect the information you provide, which may include your name, work email address, optional phone number, organization, requested service, and message. The form also records the submission date and time, page URL, browser user-agent information, and IP address. We use this information to respond to your request, communicate about services, protect the form from abuse, and maintain service records.
Our website may also receive technical and usage information when you visit, such as device and browser details, pages viewed, and interactions. Some information is collected through cookies or similar technologies.
We use inquiry information to review and respond to service requests, communicate with you, operate and secure the website, prevent spam, understand website performance, and meet applicable legal obligations. Access is limited to personnel and service providers who need the information for these purposes.
To operate the website and handle requests, information may be processed by our website hosting and email providers, Elementor (which powers the form and may store form submissions in WordPress), Google reCAPTCHA (which helps detect spam and abuse), and Google Analytics through MonsterInsights when analytics is enabled. These providers process information under their own terms and privacy notices. We do not use the form to collect payment-card information.
We use necessary technologies to operate and secure the site and may use optional analytics technologies where enabled. CookieYes provides cookie-preference controls. For information about cookie categories and individual cookies, see our Cookie Policy. You can change your choices using the controls made available through the consent interface and your browser settings. Blocking some cookies may affect site functionality.
We retain service-request information, including Elementor form submissions and related communications, for up to 12 months after the last meaningful interaction. After that period, the site administrator manually reviews and deletes the corresponding information from WordPress and other records under our control, unless a longer period is reasonably necessary for legal, accounting, security, dispute-resolution, or service-record purposes. Website security and technical logs may follow different retention periods set by our hosting or service providers. Deletion is a manual process, not an automatic site function.
Depending on where you live and which privacy laws apply, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or limit certain processing. To make a request, email sales@cryogenicssolution.com with “Privacy Request” in the subject line. We may need to verify your identity and will respond as required by applicable law.
We use reasonable administrative and technical measures intended to protect information. No website or transmission method can be guaranteed completely secure.
We may update this policy when our practices or applicable requirements change. The effective date above indicates when the current version was prepared. Please review this page periodically.